Technology & Digital
Website Maintenance and Retainer Agreement
Website maintenance and retainer agreement covering updates, support hours, and SLA terms. Two signers (provider and client).
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# Website Maintenance and Retainer Agreement **Effective Date:** ___________ This Website Maintenance and Retainer Agreement ("Agreement") is entered into by and between: **Service Provider:** ___________ ("Provider") **Client:** ___________ ("Client") ## 1. Website Information **Website URL(s):** ___________ **Platform/CMS:** ___________ **Hosting Provider:** ___________ ## 2. Services Included The Provider shall perform the following maintenance services: **Core Maintenance:** - CMS, plugin, and theme updates - Security monitoring and malware scanning - Daily/weekly backups and backup verification - Uptime monitoring - SSL certificate management **Content Updates:** ___________ **Performance Optimization:** ___________ **Analytics Reporting:** ___________ ## 3. Monthly Retainer Hours **Included Hours:** ___________ **Rollover Policy:** ___________
Fields (33)
effective date
date · required
provider name
text · required
client name
text · required
website urls
textarea · required
platform
select · required
hosting
text · required
content updates
select · required
performance
select · required
analytics
select · required
retainer hours
select · required
rollover
select · required
hourly rate
text · required
critical response
select · required
high response
select · required
normal response
select · required
support hours
select · required
backup frequency
select · required
backup retention
select · required
backup storage
select · required
patch timeline
select · required
malware cleanup
select · required
initial term
select · required
renewal term
select · required
cancel notice
select · required
monthly fee
text · required
payment due
select · required
payment method
select · required
late fee
text · required
late percent
select · required
ip ownership
select · required
governing state
select · required
provider signer name
text · required
client signer name
text · required
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