Technology & Digital
Website Maintenance and Retainer Agreement
Website maintenance and retainer agreement covering updates, support hours, and SLA terms. Two signers (provider and client).
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# Website Maintenance and Retainer Agreement **Effective Date:** ___________ This Website Maintenance and Retainer Agreement ("Agreement") is entered into by and between: **Service Provider:** ___________ ("Provider") **Client:** ___________ ("Client") ## 1. Website Information **Website URL(s):** ___________ **Platform/CMS:** ___________ **Hosting Provider:** ___________ ## 2. Services Included The Provider shall perform the following maintenance services: **Core Maintenance:** - CMS, plugin, and theme updates - Security monitoring and malware scanning - Daily/weekly backups and backup verification - Uptime monitoring - SSL certificate management **Content Updates:** ___________ **Performance Optimization:** ___________ **Analytics Reporting:** ___________ ## 3. Monthly Retainer Hours **Included Hours:** ___________ **Rollover Policy:** ___________
Fields (33)
effective date
date 路 required
provider name
text 路 required
client name
text 路 required
website urls
textarea 路 required
platform
select 路 required
hosting
text 路 required
content updates
select 路 required
performance
select 路 required
analytics
select 路 required
retainer hours
select 路 required
rollover
select 路 required
hourly rate
text 路 required
critical response
select 路 required
high response
select 路 required
normal response
select 路 required
support hours
select 路 required
backup frequency
select 路 required
backup retention
select 路 required
backup storage
select 路 required
patch timeline
select 路 required
malware cleanup
select 路 required
initial term
select 路 required
renewal term
select 路 required
cancel notice
select 路 required
monthly fee
text 路 required
payment due
select 路 required
payment method
select 路 required
late fee
text 路 required
late percent
select 路 required
ip ownership
select 路 required
governing state
select 路 required
provider signer name
text 路 required
client signer name
text 路 required
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